Credit Cards Be sure & cancel your credit cards before you die. A lady died this past January, and Citibank billed her for February & March for their annual service charges on her credit card, and then added late fees & interest on the monthly charge. The balance had been $0.00, now it's somewhere around $60.00. A family member placed a call to Citibank: Family Member: "I'm calling to tell you that she died in January." Citibank: "The account was never closed and the late fees & charges still apply." Family Member: "Maybe you should turn it over to collections." Citibank: "Since it is two months past due, it already has been." Family Member: So, what will they do when they find out she is dead?" Citibank: "Either report her account to the frauds division or report her to the credit bureau; maybe both!" Family Member: "Do you think God will be mad at her?" Citibank: "Excuse me?" Family Member: "Did you just get what I was telling you . . . the part about her being dead?" Citibank: "Sir, you'll have to speak to my supervisor" Supervisor gets on the phone. Family Member: "I'm calling to tell you, she died in January." Citibank: "The account was never closed and the late fees & charges still apply." Family Member: "You mean you want to collect from her estate?" Citibank: (Stammer) "Are you her lawyer?" Family Member: "No, I'm her great nephew." Citibank: "Could you fax us a certificate of death?" Family Member: "Sure." After they get the fax ... Citibank: "Our system just isn't setup for death. I don't know what more I can do to help." Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care." Citibank: "Well, the late fees & charges do still apply." Family Member: "Would you like her new billing address?" Citibank: "That might help." Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69." Citibank: "Sir, that's a cemetery!" Family Member: "What do you do with dead people on your planet?"
