Lakes Showers

Discussion in 'The Village Square' started by Doghouse Riley, Dec 16, 2024 at 2:19 PM.

  1. Doghouse Riley

    Doghouse Riley Young Pine

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    Twenty-odd years ago, I fitted this bathroom suite some shelves and cabinets. The bathroom is only as long as the bath.



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    But I saved some tiles and floor laminate, as I anticipated it would, at some time, become more difficult for my wife to get in and out. The bath would have to go and be replaced by a walk-in shower.


    This came thirteen years ago, so I bought a Lakes shower and some new units, but I got someone to do the work of removing the bath re-tiling where necessary and fitting the shower and new units.
    There were cheaper shower enclosures available, but I liked the look of this one.


    Over the week-end a stop came off the rail for one of the doors.

    I e-mailed Lakes yesterday, and enclosed this photo of the shower so they could identify which model it was.
    A lady e-mailed back this morning to tell me that the doorstops come under the lifetime guarantee and she would send me a complete set for both doors, I'd just have to pay the postage.

    The door seals, you'll see, have gone very yellow. There's six, including two magnet ones where the doors meet when closed. I'd checked on eBay and seen that they'd average around £10 each. There would also be no guarantee that they would fit properly.




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    I replied to thank her and I mentioned about the door seals. I said I appreciated that it wasn't the fault of the shower, it was the action of light on them for over a decade. So if I wanted to replace them, how much would they cost?
    She replied almost immediately to say, those too came under the life-time guarantee, so she'd also send me those, for just the cost of the postage. They come in a two-metre tube, so will cost me £30. But I'm not complaining.

    I was completely unaware that there was a life-time guarantee on these things.
     
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  3. Daniel W

    Daniel W Hardy Maple

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    That's great, Riley they have a life-time guarantee. I suspect it's a rare thing too. I doubt that happens in the US.
     
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  4. Melody Mc.

    Melody Mc. Young Pine

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    That is fabulous news DHR. You work so hard at maintaining a beautiful and well functioning home - it's nice to get a break from a reputable business. I'm happy for you.
     
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