Wow, talk about fast customer service!

Discussion in 'The Village Square' started by TheBip, Jun 7, 2007.

  1. TheBip

    TheBip Young Pine

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    I sent a message to Audubonworkshop.com not even 5 minutes ago telling them a few of my plants have died, and they just responded saying theyll replace them. Boy, that was fast! I hope Michiganbulb is just as quick ;)
     
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  3. eileen

    eileen Resident Taxonomist Staff Member Moderator Plants Contributor

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    Well done Autdubonworkshop!! It's nice to hear of companies that give good service to their customers. :-D
     
  4. glendann

    glendann Official Garden Angel

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    Super service,
     
  5. teddybear

    teddybear In Flower

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    Cottage Farms Direct is really good too. They replace for no reason but your not happy it doesn't even have to be dead.
     



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  6. daff

    daff New Seed

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    That`s great that they did that. I bought 12 Lantanas, 3 yellow, 3 red, 3 white 3 cream .... up to now they are all turning out to be yellow, do you think that they will either exchange or replace some of them as i did want different colours, they are from a reputable firm Thompson and Morgan :)
     
  7. eileen

    eileen Resident Taxonomist Staff Member Moderator Plants Contributor

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    I'd definately give it a try Daff. They should replace them for you as the colours aren't what you ordered. Let us know what they say won't you?
     
  8. daff

    daff New Seed

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    wrong colour plants

    I rang Thompson & Morgan up this morning, they are going to resend some more Lantanas, but it won`t be till next April, they said that we could have our money back if we wanted, I told them to send the plants. They said that We can keep all the yellow Lantanas, I don`t know what we`re going to do with all these yellow ones, they are nice and attract bees and butterflies, but are frost tender.


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  9. TheBip

    TheBip Young Pine

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    Those are interesting looking ^_^ Too bad you live so far away, Id take some off your hands for you :D
     

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